Frequently Asked Questions
Applications & Leasing
How do I apply for a rental property?
Applicants can apply online through our website. Select the property, complete the application, upload required documentation, and submit for review. You can also apply in person by visiting our office at:
2200 E. Shawntel Smith Blvd. | Muldrow, OK | 74948
What documents are required with my rental application?
Most applicants will need a valid photo ID, proof of income, and any additional documentation requested during the review process.
Lease terms vary by property. Contact us for information on current lease options and availability.
What lease terms do you offer?
Can I transfer to a different rental property?
Transfer requests may be considered based on availability and eligibility requirements. Contact us for information on filing a transfer request.
How do I terminate my lease or storage rental?
Please follow the notice requirements outlined in your lease or rental agreement and contact our office for assistance.
Rent & Payments
How do I pay rent?
Rent payments can be made online through our payments page or by approved payment methods listed in your lease agreement.
When is rent due?
Rent due dates are outlined in your lease agreement, as follows:
Each monthly installment is payable in advance and is due on the 1st day of each month of the lease term. The initial lease payment must be made on the first day. If the term commences on a day other than the 1st day of a month, then proration of the rent shall occur for that month.
Please contact us if you have questions regarding payment schedules.
Any residential/commercial rent payment that is not received by 11:59 p.m. on the 5th day of the month it is due will be assessed a late fee of $50.
Any self-storage rent payment that is not received by 11:59 p.m. on the 5th day of the month is is due will be assessed a late fee of $10.
Please contact us immediately if you anticipate payment issues.
What happens if my rent payment is late?
Pets
Are pets allowed in your rental properties?
Pet policies vary by property. Some rentals allow approved pets with additional fees or deposits, while others may have restrictions. Contact us for more information on pet policies.
Maintenance & Repairs
How do I submit a maintenance request?
Residents can submit a new request by going to the maintenance request page, filling out the form, and submitting for review. Emergency maintenance should be reported to owner immediately.
Insurance
Do you require renter’s insurance?
Rental properties require renter’s insurance before move-in and throughout the lease term.